What people say about Artmuse Interior.
We engaged Artmuse after meeting with several other IDs. Yong was the only designer that we felt really paid attention to our needs and the ideas we had. He and Eric were highly professional throughout and their response rate was at 99.999% even late at night. They never dismissed any of our noob questions and were patient when we modified the design a few times. Most importantly they respected our choices while providing us a range of solutions/alternatives. Any problems that arose from the renovation were quickly dealt with, often within 24-48 hours, and they gave frequent updates to reassure us. I felt like they really understood the renovation from the homeowners’ perspective and gave their 101% in making our experience as pleasant and fuss-free as possible. Even after handover, the line of communication was open and they dealt with the defects quickly and responsibly. While we did bust our budget with them, I would say the satisfaction we felt after the job was over, is priceless.
We hired Yong (and his assistant Eric) to overhaul our ageing 30-year-old four-room flat. We removed many of the existing fittings; completely changed the two toilets, the lights, and the electrical wiring and sockets; got new floors and a full paint job. The entire operation was executed in seven weeks, although we met them earlier a couple of times to discuss plans.
Overall, Yong and Eric did an excellent job of renovating our flat. The plans were executed well, and whenever problems or issues arose, they were acted on swiftly, and attempts were made to resolve them. What we appreciated was the excellent communication between Yong and us. Yong kept us frequented updated on the progress of the project, he was at no point uncontactable, and he was always ready to respond to our queries. This ensured a smooth and pleasant renovation journey from start to finish.
If you want a fuss-free renovation, go with Yong and company. Thank you Yong and Eric for turning a flat into a home we can call our own!
After interviewing 8 interior design firms, Artmuse was selected based on a combination of perceived value, alignment of vision and the integrity displayed by Mr. Yong during the selection process. Mr. Yong demonstrated an impressive level of expertise and professionalism throughout the entire renovation process. I like the fact that each part of the design was creative and functional focused. He took great care ensuring I understood the process of the design, furniture selection, and interior finishes till completion. There is not a facet of the project that doesn’t reflect Mr. Yong’s impeccable style and taste. I am so grateful to have allocated my first home project to Artmuse. Mr. Yong’s amazing communication skills and overall project management was stress-free and enjoyable. Despite the complications that arose and his wife who had fallen sick in the midst of the project, Mr. Yong dealt with all problems promptly and professionally with no lingering issues of deficiencies. Of particular importance is the way Mr. Yong respected my “price points”. For many people, this is one important qualities that deters anyone to engage an Interior Designer- they are afraid that they will be “pushed” to spend out of their budget. Finally, Mr. Yong is reliable, punctual and have a fabulous eye for detail. I believe he is the epitome of excellence in his field- God has given him incredible talent! I highly recommend Artmuse and look forward to working with Mr. Yong for many years to come.